STANDARD TERMS & CONDITIONS
Freight will be calculated upon checkout. All shipments are FOB Seller’s location: 8401 Eagle Creek Parkway, Savage, MN 55378. Customer is responsible for all freight charges, import fees, and any other transport fees required.
Return Program and Restocking Fees
If you wish to return any product that is new and unused, please call for an RMA number within 60 days to receive credit with no restocking charge. After 60 days, a restocking fee of 15% or $40 (whichever is greater) will apply. Damaged, lost goods, or shortages from an online sale via Hydra-Flex should be immediately communicated to the carrier, noted on all delivery paperwork, and a freight claim filed. If damages are uncovered after delivery, the original packaging must be held for claim evaluation by the shipping company. All shipments should be inspected within five (5) business days for any shortages or hidden damages.
Hydra-Flex accepts Visa, MasterCard, Discover, and American Express at checkout. Orders will be processed after payment authorized.
All prices are subject to change without notice, including - but not limited to - product, freight, and processing fees. Full payment is required prior to processing order. Pricing at the time of payment authorization will prevail.
The customer assumes all responsibilities for any sales or use tax not paid to the Company and to pay the tax to the proper tax authority and hold Hydra-Flex, Inc. harmless for tax expenses connected herewith. The amount of tax charged on your order depends on type of item purchased, shipment/delivery address, time and location of fulfillment, and shipping method used to fulfill delivery. We provide an "Estimated Tax" at the time of Check Out and on the initial order confirmation. In some situations the factors used to calculate taxes can change between the time you place an order and when your shipment is finalized. As a result, the tax calculated on your order may change. If you have a resalable/tax exemption certificate please contact Hydra-Flex prior to placing your order.